Cascade Laser Engraving customer service, 503-554-1926, for questions on shipping, order cancelation, returns, and refunds.

All Transactions are in US dollars and use PayPal Secure Server, which utilizes the highest state-of-the-art industry standard Secure Socket Layer (SSL) encryption technology to protect all personal information for secure e-commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Shipping:
Cascade Laser Engraving usually ships item that are in stock within two business days. Items that are special ordered will usually ship within two business days of receiving the item. There are several shipping options available and shipping costs are calculated during checkout. Please contact customer service for custom shipping options.

Cancelation:
Contact Cascade Laser Engraving customer service as soon as possible to cancel an order. If the order has shipped customer service can arrange for the order to be returned. A restocking fee may apply.

Returns:
Cascade Laser Engraving must approve all returns. Please contact customer service to arrange for a RMA number and shipping instructions. A restocking fee may apply.

Refunds:
Cascade Laser Engraving must approve all refunds. Please contact customer service.